Support Center

Account deletion, refunds, and general inquiries

₩Purchase, Withdrawal & Refunds

Korea: 7-day withdrawal for unused content

You may request withdrawal within seven (7) days from purchase if the purchased AI content has not been used and generation has not started. Because Bsion normally starts generation immediately after payment, change-of-mind withdrawal may be limited after the service begins. Rights for non-delivery, defects, or content that differs from its description remain unaffected.

Price: The localized amount shown by the App Store includes applicable VAT and is the final amount charged.
Purchase type: One-time, pay-per-use consumable. No subscription, auto-renewal, or free-to-paid conversion.
Apple refund: Sign in at reportaproblem.apple.com, choose "Request a refund," select the Bsion purchase, and submit.
Bsion support: Select “Refund Request” below and include your Apple transaction ID, purchase date, purchased item, and reason.

!Account & Data Deletion

App & Developer Information

App Name: Bsion AI
Developer: Bsion AI Team
Contact: milli@molluhub.com

How to Request Account Deletion

1
Submit a deletion request
Use the form below and select "Account Deletion" as the inquiry type.
2
Verification email
We will send a verification email to confirm your identity within 24 hours.
3
Account deletion processed
Your account and data will be permanently deleted within 7 business days.

Data Deletion & Retention Policy

Data Deleted Immediately

- Account profile information
- Email address
- Generated images and videos
- Usage history
- App preferences and settings

Data Retained (90 days)

- Transaction records (legal requirement)
- Purchase receipts
* Required for tax and legal compliance
* Automatically deleted after 90 days

Contact Us

You can also contact us directly at milli@molluhub.com